Terms & Conditions

Effective Date: [20/06/2025]

Welcome to Dunkeld Fruits and Flowers. By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully.

1. Use of the Website

You agree to use this website for lawful purposes only. You must not use it in any way that violates any applicable laws, regulations, or third-party rights.

2. Products and Services

We offer a variety of floral products, fresh produce, and related goods. All products are subject to availability. We reserve the right to limit quantities and discontinue items at our discretion.

3. Pricing

Prices listed on our website are in South African Rand (ZAR) and include VAT unless stated otherwise. We reserve the right to change pricing at any time without notice.

4. Orders and Payment

All orders must be paid in full before they are processed. We accept secure online payments via [insert accepted payment methods]. By placing an order, you confirm that the details provided are accurate and that you have permission to use the payment method.

5. Delivery

We offer local delivery within designated areas. Delivery timeframes are estimates only and may be affected by circumstances beyond our control. We are not responsible for delays once items have been dispatched.

6. Returns and Refunds

Due to the perishable nature of flowers and produce, we do not accept returns. If your order arrives damaged or incorrect, please notify us within 24 hours with a photo and description, and we will do our best to resolve the issue.

7. Intellectual Property

All content, including images, text, logos, and branding, is the property of Dunkeld Fruits and Flowers or its licensors. You may not use, reproduce, or distribute any content without prior written permission.

8. External Links

Our site may contain links to third-party websites. We are not responsible for the content or practices of any linked sites and do not endorse them.

9. Privacy Policy

At Dunkeld Fruits and Flowers, we respect your privacy. We collect limited personal information—such as your name, email, or delivery address—only when you contact us or place an order. This information is used solely to process orders, respond to inquiries, or improve your experience.

We do not share your personal data with third parties, and we use secure methods to protect it. By using our website, you agree to this policy. For questions, feel free to contact us.

10. Limitation of Liability

To the fullest extent permitted by law, Dunkeld Fruits and Flowers shall not be liable for any damages arising from your use of this site or your reliance on any information provided.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

12. Contact Information

For questions regarding these Terms, please contact us using our contact page